Shipping policy
Order Processing
All orders are processed after payment confirmation. Once your order is confirmed, our team will prepare it for shipment as quickly as possible.
Orders are typically processed within 24 hours on business days.
Shipping within the United Arab Emirates
For orders delivered within the United Arab Emirates, delivery is usually completed within 1 business day after the order has been processed.
Delivery times may vary slightly depending on the customer’s location and courier availability.
International Shipping
We offer international shipping to multiple countries worldwide.
Shipping times and costs for international orders may vary depending on the destination country. Once an order is placed, our team will confirm the available shipping options and delivery timeframe.
Customers will be notified of the estimated delivery time before the order is shipped.
Shipping Delays
While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control, such as customs procedures, courier delays, or unforeseen circumstances.
WERA is not responsible for shipping delays caused by third-party carriers.
Order Tracking
Once your order has been shipped, you will receive a tracking number to follow your delivery.
Incorrect Address
Customers are responsible for providing accurate shipping information. WERA is not responsible for orders delivered to incorrect addresses provided during checkout.